Cancellation & Refund Policy

Last updated: 15 December 2023

Refund Policy

Cancellation and Refund Policy:

At astrosushma.com, we strive to provide you with excellent service and satisfaction. Our cancellation and refund policy is designed to be fair and transparent. Please read the following terms carefully.

Cancellation Policy:

We do not offer any cancellation policy unless the service is not provided to you as a customer on our behalf. Once the service has been delivered, no cancellations will be entertained.

Refund Policy:

A refund will only be processed in the event that the service is not provided to you as a customer on our behalf. If, for any reason, we are unable to deliver the promised service, a full refund will be issued.

Non-Delivery of Service: If, for any reason, we fail to provide the service as agreed upon, a full refund will be processed.

Conditions for Refund:

1. Non-Delivery of Service: If, for any reason, we fail to provide the service as agreed upon, a full refund will be processed.

2. Cancellation by astrosushma.com: In the rare event that we need to cancel the service on our end, a full refund will be issued to the customer.

Refund Process:

To request a refund, please contact our customer support team at support@astrosushma.com. Provide details regarding the issue, and our team will initiate the refund process after verifying the eligibility.

Refund Timeframe:

Once initiated, the refund process may take 3 - 7 days to reflect in your account. Please be patient as the processing time may vary depending on your payment method and financial institution.

Contact Information:

If you have any questions or concerns about our cancellation and refund policy, please contact us at support@astrosushma.com. We are here to assist you and ensure your satisfaction.

Note: This refund policy is subject to change without prior notice. Please review the policy periodically for any updates.

Thank you for choosing astrosushma.com.